Have a question about eligibility, your application, or a participating carrier? Reach out and we'll respond within one business day.
Phone
+1 (800) 688-7878
Email
support@governmentiphone.com
Hours
Monday–Friday 9:00 AM–5:00 PM
Address
4230 SW 72nd Way Davie, FL 33314
Send us a message
Before you write in
Common questions we can answer fastest
Include the participating carrier you applied through (if known), the approximate date you applied, and the email or phone number used on the application. This helps us look into it faster.
We can walk you through the eligibility rules, but the official determination happens through the National Verifier during application. Try our free eligibility checker first — it only takes a couple of minutes.
Activation issues are handled by the participating carrier that issued your device or SIM, since they manage your line directly. Contact us if you're not sure which carrier you're enrolled with and we'll help you find their support line.